Support

KeepRite Refrigeration is here to support all of your commercial refrigeration needs.

Manuals & Product Support

To order printed copies of literature and brochures, please send your request to literature@k-rp.com

For support for obsolete, discontinued or previous generation products click here

Condensing Units
KEZ – Indoor/Outdoor Air Cooled Scroll Condensing Units
Product Manuals & Specifications:

Product Data and Specifications – Generation D Models (for AWEF-Compliant Applications)
Product Data and Specifications – Generation C Models (for AWEF-Exempt Applications)
Product Data and Specifications – Discontinued Generation C High Temp. Units
Installation Manual
Limitrol+ Application Guide
Head Pressure Control Application Guide
Lead Lag Control Panel

Related Sales Material:

All-Product Brochure
Limitrol+ Floating Head Pressure Control System Sell Sheet
SmartSpeed Fan Motor Technology Sell Sheet
Shafted EC Motors Sell Sheet

Pricing:

KeepRite Condensing Units Price Book

Additional Links:

About Heated And Insulated Receivers
Shafted EC Motors
About Limitrol+
Download AutoCAD Drawings – Generation “D” Units
Download AutoCAD Drawings – “C” Generation Units
Download High-Resolution Image
AWEF-FAQ
AWEF numbers for KeepRite Refrigeration AWEF-compliant condensing units  
Cross-reference: Generation D (AWEF compliant) to C-Generation (AWEF non-compliant) equipment 
Cross-reference: Generation D (AWEF compliant) scroll to C-Generation (AWEF non-compliant) hermetic or semi-hermetic equipment
Product Data and Specifications – Generation C Models (units produced pre-2020)

Service Parts:

Search for KEZ Parts In The Service Parts Database
Email Our Service Parts Specialists

Product Specialist:

smcu@k-rp.com
1-844-893-3222 ext. 521

Troubleshooting:

troubleshooting@k-rp.com
1-844-893-3222 ext. 529

View this product on our website

Evaporators
About AWEF Requirements for Evaporators

Have questions about AWEF, WICF, etc.? Visit our AWEF-FAQ

View this product on our website

Selecting Defrost Kits and Fuse Packages

Have questions about Defrost Kits and Fuse Packages? Visit Defrost Kits and Fuse Packages

View this product on our website

Condensers
Coils
Air Handlers
Multi Compressor Units

Pricing

KeepRite Evaporators Price List (Models for AWEF-Compliant Applications)
KeepRite Evaporators Price List (Models for AWEF-Exempt Applications)
KeepRite Condensing Units Price Book (includes models for AWEF-Compliant Applications)
KeepRite Generation-C Condensing Units Price Book (models for AWEF-Exempt Applications)
KeepRite Air Cooled Condensers and Fluid Coolers Price Book
KeepRite Specialty Products Price Book

For further pricing and product information, please contact your local Sales Representative.

Orders

Live support available 8:00 AM - 5:00 PM EST (UTC-05:00)
orders@k-rp.com
 
or 1-844-893-3222 ext. 501
For: Orders, order specifications and supporting documents, order changes, lead times

Shipping

Live support available 7:30 AM - 5:00 PM EST (UTC-05:00)
shipping@k-rp.com or 1-844-893-3222 ext. 503
For: Delivery coordination, information, changes

View our Freight Policy (PDF)

Warranties & Policies

Live support available 8:00 AM - 5:00 PM EST (UTC-05:00)
warranty@k-rp.com or 1-844-893-3222 ext. 507

KeepRite Refrigeration backs every refrigeration product with one of the industry's best limited warranties.

During the first year after original installation of our product, we will supply free of charge any component part(s) of our product found to be defective in materials or workmanship (subject to conditions).

View our Terms and Conditions of Sale / General Warranty / Claims Procedures (PDF)

View our Freight Policy (PDF)

Service Parts

Live support available 8:00 AM - 7:00 PM EST (UTC-05:00)
For fastest service, please contact the appropriate Product Specialist for your product
parts@k-rp.com or 1-844-893-3222 ext. 504

Keeprite Refrigeration stands for reliable, trouble-free operation in an extensive line of quality products backed up with advanced design features. To ensure top quality and long lasting, dependable construction of any KeepRite Refrigeration unit, use only Genuine Certified Replacement Parts.

These factory specified parts are available through our authorized distributors throughout North America. For more information, please contact our head office or your local sales representative.

Click Here to Search Our Current Products Service Part Database

For support for obsolete, discontinued or previous generation products click here

Troubleshooting

Live support available 8:00 AM - 7:00 PM EST (UTC-05:00)
troubleshooting@k-rp.com or 1-844-893-3222 ext. 529
For: Technical support, application questions, troubleshooting, service parts

 

Font Resize
Contrast