Quality

Mission Statement

With a FLEXIBLE and an INNOVATIVE approach along with a commitment to QUALITY and CONTINUOUS IMPROVEMENT, National Refrigeration strives to satisfy our CUSTOMERS, establish long term profitable PARTNERSHIPS, and provide market LEADERSHIP.

Raising The Standard: Our Commitment To A Quality Management System

Our Quality Management System conforms to the requirements of ISO 9001:2015 for the design, manufacture and delivery of commercial refrigeration equipment (including replacement and service components).

For us, that means implementing an effective, third-party certified Quality Management System (QMS) that keeps us focussed on the important areas of our business; to improve efficiency and productivity, and reduce waste. The management processes we’ve put in place mean consistent outcomes (which are monitored and measured), increased communication and puts the customer first.

What does that mean for our customers?

Ultimately, its about satisfying regulatory requirements, meeting customer expectations and delivering customer satisfaction.

We are utilizing continuous improvement, and that assures our customers receive products that meet their requirements, and that we deliver consistent performance. It is an ongoing effort - there is always room to improve – using internal audits, management reviews, feedback from customers, and consistent monitoring and measurement to identify the areas in which we need to focus our efforts.

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